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My dealing with Primo is above the industry standard. We once book a vacation with a major internet site. When we arrived, we had a printed confirmation, but they had no record of us. The girl looked at us and said, we don't have you in the system and fully booked. She had no empathy, and we left to call the site and got routed to the offshore world with someone that barely spoke English. I had to pay the rack rate, which is a walk-in price that is the highest. Anyway, with Primo, we get an American voice and service that is always there. We never had that issue again, but Primo could answer and help us rather than some incompetent person overseas if we did. These amazing online deals are not always what they seem.
Primo has given us 5-star resorts that are incredible. This is the best thing we did as far as travel. I wish my health insurance were like them.
I am super impressed with the service and quality of the resort we stayed at in the Poconos. This was the most relaxing vacation in the forest and no horns or sirens like we have in the city.
Thank you. We can back from our 15th wedding anniversary, and the condo in Cabo was magnificent. On the Ocean and beautiful weather. Loved every moment of it,
Thank you so much for helping us book that wonderful trip to Gatlinburg. It was amazing. The condo was perfect. Very nice upgrade from our vacation style before. If this is what is to come, we are pleased.
Love your membership we just cam back from the Pocono's and it was amazing. Condo was perfect in the forest. We paid for a last minute week and it was 500.00 for a condo that had 2 bedrooms and slept 6 people. It was only 4 of us but we had a bedroom with ensuite and the kids had one for themselves. Perfection
We just came back from Myrtle Beach. Everything was perfect.
Great work we are so happy.
When we joined after you got us that condo on Ormond beach, we had second thoughts you blew us away. This was a luxury we could never afford. If not for Primo, we would have stayed in a fleabag motel. Total upgrade
I would recommend it to anyone wanting to get more luxury vacations for a lot less Primo is the name.
So happy with your service, and our condo in Gatlinburg was the best.
Thank you for booking that cruise for us, you made it easy, and the upgrade was a plus. Great job.